Warranty & Guarantee

Our Commitment to Quality

At LUMMYIELY, we are dedicated to ensuring that every setting spray you receive meets the highest standards of cosmetic formulation, fine-mist performance, and packaging integrity.

Each bottle undergoes rigorous quality checks prior to dispatch. Should your purchase arrive compromised or develop a qualifying manufacturing flaw within the warranty period, our customer support team is prepared to assist you with an appropriate resolution.

90-Day Limited Warranty

Most merchandise acquired through lummyiely.com is backed by a 90-day limited warranty, effective from the confirmed delivery date.

This warranty covers verified manufacturing defects or functional imperfections arising under normal, intended daily cosmetic use. Depending on the evaluation, remedies may encompass:

• A replacement product
• Equivalent store credit
• A partial or full refund where appropriate

Coverage Details

Our limited warranty extends to issues such as:

• Manufacturing Flaws: Formula seal defects or packaging irregularities affecting regular application utility or bottle soundness.
• Nozzle and Spray Integrity: Unexpected anomalies in fine mist output, pump functionality, or leakage prevention during normal beauty application.
• Transit Damage: Items arriving broken, leaking, or structurally compromised due to shipping mishandling.

Exclusions from Warranty

The warranty excludes damages resulting from:

• Accidental drops, severe temperature extremes, heavy impacts, or user-induced bottle breakage
• Misuse, abuse, or employment outside standard makeup and skincare setting applications
• Exposure to corrosive chemicals or improper storage conditions
• Normal cosmetic wear and tear or minor external label fading from long-term usage
• Unauthorized structural modifications or attempts to repair the spray pump
• Claims submitted beyond the 90-day warranty window

Subtle individual variations in formula batch scent notes or outer packaging print alignment are inherent characteristics of cosmetic manufacturing and are not classed as defects.

Filing a Warranty Claim

If your order exhibits a qualifying defect, please notify us immediately via service@lummyiely.com.

To facilitate a swift review, please include:

• Your order confirmation number
• Your full name and registered email
• A clear description of the issue encountered
• Photographs or a short video highlighting the defect or nozzle issue
• Photos of the outer and inner packaging if reporting shipping damage

Our support staff typically reviews inquiries and replies within 24–48 business hours.

Setting Spray Care Guidelines

To maximize the performance and freshness of your LUMMYIELY makeup fixer:

• Always store bottles in a cool, dry place away from direct sunlight and high temperatures.
• Keep the nozzle clean and tightly capped after each use to prevent clogging.
• Hold the bottle at the recommended distance (around 8–10 inches) from your face during application.
• Handle spray bottles carefully to avoid damaging the dispenser pump against hard surfaces.

Contact Us

For questions regarding product usage, warranty terms, or active claims, please connect with our team: